If you have changed your mind and want to return all or part of your order please contact us within 28 days of receiving your order. We will get in touch to arrange collection or return of the item(s) you do not want to keep. Please click here to notify us.
If you are returning your entire order we will refund any delivery charge you paid as well as the cost of your item(s). However, we will deduct from your refund the cost of collecting the item(s). This cost will be advised when you notify us of your return. This is typically £40 per item for most furniture items. Please be aware that postage charges incurred by returning your item(s) to us will not be refunded. We will issue your refund within 14 days once your returned items have been received. To help ensure a swift refund please complete a returns form and attach it to your item.
Items must be returned unused and in a saleable condition, and packaged in their original packaging or packaging of an equivalent standard. Please take reasonable care of the goods. For further information please read our Terms and Conditions. This does not affect your legal rights.
Any personalised product(s), any product(s) which have been made or adapted to your requirements and any product which cannot be returned due to health protection or hygiene reasons may be excluded from our normal returns policy. Please contact us if you would like more information.